COMMUNICATION . SCHEMA. KNOWLEDGE USED.VERBAL AND NON-VERBAL COMMUNICATION



Spoken language is only 7% to 35% of communication. The majority of our feelings and intentions are sent through nonverbal language. Moreover we tend to search for signals when verbal messages are unclear or ambiguous. Wordless messages or kinesics are the way we communicate by sending and receiving signals using body language, gestures, postures, proximity, haptics, and facial expressions.

Some signals are consistent across cultures. To a certain degree this is good news; if you do not speak the foreign language, you can still communicate with people of another country by using body language and facial expressions. However, even if you do speak the local language and are able to communicate with the local people you might still be puzzled by the use of body language and facial expressions at your destination country. Why? Because nonverbal communication has also cultural meanings and is being interpreted according to the cultural context it occurs.







1. MAIN FEAUTURES IN NON VERBAL COMMUNICATION.


Facial expression
Body language
Eye contact
Affect displays
Regulators
Touch avoidance
Space
Illustrators
Silence
Adapters
Scent
Emblems

2. PARALANGUAGE

You may have heard someone say, 'It's not what he said, it's the way he said it."

Inflection can have an effect on the impact of a message; and while inflection is applied to words, it is a nonverbal treatment which can completely change the meaning a person would be expected to attach to the words. Inflections or emphasis applied vocally to a message are known as paralanguage.

Paralanguage sounds just the opposite from the words themselves. Someone may have greeted you with a "good morning!" but the tone of the words revealed that it was anything but a good morning.

















Learn a bit more about non verbal communication
verbal.gif